An Assessment on the after-sale service offered by the technical group of Tricom Dynamics Inc. to their copier customer /

Pile, Lagrimas C.

An Assessment on the after-sale service offered by the technical group of Tricom Dynamics Inc. to their copier customer / Lagrimas C. Pile - Manila : National University, 2003 - 43 leaves : illustrations ; 28 cm.

Research Method : Descriptive Research Design

Approval Sheet -- Panel examiner -- Acknowledgement -- Dedication -- Table of Contents -- Chapter 1. The Problem and its Background -- Chapter 2. Review of Related Literature and Studies -- Chapter 3. Methods of the Study -- Chapter 4. Presentation, Analysis, and Interpretation of Data -- Chapter 5. Summary, Conclusions, Recommendations -- Appendix

This study attempted to determine the effectiveness of the services rendered by the technical group. Customer satisfaction is the main reason in conducting this study.

UGT CBA BSBA-MM .P55 2003