Restaurant attributes in relation to customer satisfaction offered in selected casual dinning restaurant located within Quezon City /

Laman, Thadeus Truman B.

Restaurant attributes in relation to customer satisfaction offered in selected casual dinning restaurant located within Quezon City / Thadeus Truman B. Laman. - Manila : National University, 2017 - xii, 68 leaves : illustrations ; 28 cm.

Includes bibliographical references.

Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary of results, conclusions and recommendation -- References -- Appendices -- About the researcher.

The idea of customer experience appears to be resonated with practitioners and academic alike; also, managers and service researchers now talk about customer experience.

UGT CTHM BSHM .L36 2017