Effects of work from home setup towards organizational commitment and burnout of BPO employees amidst pandemic /

Geralde, Michaella A.

Effects of work from home setup towards organizational commitment and burnout of BPO employees amidst pandemic / Michaella A. Geralde, Kathleen A. Gonzales, Erica Joy P. Mojica and Almira Marie B. Soriano - Manila : National University, 2022 - xii, 71 leaves ; 28 cm.

Includes bibliographical references.

Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.

The study's purpose was to determine the effects of work from home set-p on the organizational commitment and burnout of BPO employees working from home and on-site during the pandemic, to determine the mean score and standard deviation of organizational Commitment and burnout in these work set-ups and to determine whether work from home set up has a significant effect on the two dependent variables, organizational commitment and burnout.

UGT CEAS BSPSYCH .C47 2022