Importance-performance analysis of a restaurant mobile booking and reservation application /

Clemente, Franz Joseph I.

Importance-performance analysis of a restaurant mobile booking and reservation application / Franz Joseph I. Clemente [and four others]. - Manila : National University, 2024 - xiii, 154 leaves ; 30 cm.

Includes bibliographical references.

Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.

This study examined issues with performance and ongoing user dissatisfaction in the OpenTable application.

UGT CTHM BSHM .C54 2024