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Services management : the new paradigm in hospitality /

Kandampully, Jay A.

Services management : the new paradigm in hospitality / Jay A. Kandampully - New Jersey : Pearson Prentice Hall, c2007 - xv, 378 pages ; 23 cm.

ISBN: 131916548

LC Class. No.: TX 911.3.M27 .K36 2007

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