Communication skills in pharmacy practice : a practical guide for students and practitioners / Robert S. Beardsley, Carole L. Kimberlin, and Wiliam N. Tindall

By: Beardsley, Robert S [author]Contributor(s): Kimberlin, Carole L [co-author] | Tindall, Wiliam N [co-author]Material type: TextTextPublication details: Philadelphia, PA : Wolters Kluwer/Lippincott Williams & Wilkins, c2012Edition: Sixth editionDescription: xvii, 256 pages : color illustrations ; 21 cmISBN: 9781608316021Subject(s): COMMUNICATION IN PHARMACY | PHARMACIST AND PATIENTLOC classification: RS 56 .B43 2012
Contents:
Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Interprofessional collaboration and effective communication skills -- Electronic communication in health care -- Ethical behavior when communicating with patients.
Summary: Helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. In this text, sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills.
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Item type Current library Home library Collection Shelving location Call number Copy number Status Date due Barcode
Books Books LRC - Main
National University - Manila
Pharmacy General Circulation GC RS 56 .B43 2012 (Browse shelf (Opens below)) c.1 Available NULIB000007476

Includes bibliographical references and index.

Patient-centered communication in pharmacy practice --
Principles and elements of interpersonal communication --
Nonverbal communication --
Barriers to communication --
Listening and empathic responding --
Assertiveness --
Interviewing and assessment --
Helping patients manage therapeutic regimens --
Medication safety and communication skills --
Strategies to meet specific needs --
Communicating with children about medicines --
Interprofessional collaboration and effective communication skills --
Electronic communication in health care --
Ethical behavior when communicating with patients.

Helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. In this text, sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills.

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