Includes index.

Chapter 1. WHAT IS TECHNICAL WRITING?. ; You Are a Technical Writer!. Characteristics of Technical Writing. How Technical Writing Compares to Other Writing. --
Chapter 2. AUDIENCE AND PURPOSE. ; Meeting the Audience's Needs. Planning Your Document's Purpose, Scope, and Medium. --
Chapter 3. TECHNICAL RESEARCH. ; Researching at Work. Finding Secondary Data. Documenting Secondary Sources. Evaluating Sources. Taking Notes from Sources. Collecting Primary Data. --
Chapter 4. WRITING PROCESS. ; A Process for Technical Writing. Planning. Drafting and Revising. Copyediting and Publishing. Writing Collaboratively. --
Chapter 5. BRIEF CORRESPONDENCE. ; Introduction to Text Messages, E-mails, Memos, and Letters. Audience. Prewriting. Formatting. Composing the Message. --
Chapter 6. DOCUMENT DESIGN AND GRAPHICS. ; Designing the Document. Who Reads Graphics?. Designing Graphics. Constructing Graphics. --
Chapter 7. WRITING FOR THE WEB. ; Getting Started on Web Pages. Organizing and Designing Web Pages. Writing Text for the Web. Special Web Pages. --
Chapter 8. INFORMATIVE REPORTS. ; Getting Started on Informative Reports. Summary and Abstract. Mechanism Description. Periodic Reports. Progress Reports. News Release. --
Chapter 9. INVESTIGATIVE REPORTS. ; Incident Report. Trip Report. Science Lab Reports. Forensic Reports. --
Chapter 10. INSTRUCTIONS. ; Getting Started on Instructions. Organizing and Formatting Instructions. Composing Instructions. --
Chapter 11. EMPLOYMENT COMMUNICATION. ; Getting Started on Employment Communication. Formatting and Organizing Resumes. Types of Resumes. Composing Resumes. Composing Employment Letters. --
Chapter 12. PRESENTATIONS. ; Getting Started on Presentations. Planning. Organizing and Composing. Preparing. Rehearsing. Presenting. Organizing a Group Presentation. --
Chapter 13. RECOMMENDATION REPORTS. ; What is a Recommendation Report?. Starting a Recommendation Report. Formatting and Organizing. Recommendation Reports. Composing Recommendation Reports. --
Chapter 14. PROPOSALS. ; What is a Proposal?. Getting Started on Proposals. Composing Informal Proposals. Composing Formal Proposals. --
Chapter 15. ETHICS IN THE WORKPLACE. ; What is Ethics?. Creating a Culture of Ethics. What to Do When Faced with an Ethical Dilemma. Why is it So Difficult to Behave Ethically?. --
Chapter 16. TECHNICAL READING. ; Technical Reading vs. Literary Reading. Before You Read. As You Read.

"Taking an applied approach to teaching workplace writing, TECHNICAL WRITING FOR SUCCESS 3E is a comprehensive text designed to focus on skills that employers demand in today's workplace - thinking, listening, composing, revising, and editing. Students are encouraged to acquire many workplace skills through integrated and applied instruction so that mastering technical writing is relevant and exciting. Abundant model documents reflect Office 2007 formats and include questions providing critical thinking opportunities. This comprehensive text features an engaging writing style, student and real-world models, write-to-learn activities, expanded oral presentation coverage, and much more.
TECHNICAL WRITING FOR SUCCESS 3E provides instruction on the less common documents not covered in general communication texts, e.g., proposals, news releases, science lab reports, and instructions. Chapter contents include technical research; writing for the Web; brief informative, brief investigative and recommendation reports; as well as technical reading."--Pub. desc.