Includes bibliographical references and index.

Phase I: Systems Planning -- Chapter 1. Introduction to Systems Analysis and Design -- Chapter 2. Analyzing the Business Case -- Chapter 3. Managing Systems Projects -- Phase 2: Systems Analysis -- Chapter 4. Requirements Modeling -- Chapter 5. Data and Process Modeling -- Chapter 6. Development Strategies -- Phase 3: Systems Design -- Chapter 7. User Interface Design -- Chapter 8. System Architecture -- Phase 4: Systems Implementation -- Chapter 9. Managing Systems Implementation -- Phase 5: Systems Support and Security -- Chapter 10. Managing Systems Support and Security.

SYSTEMS ANALYSIS AND DESIGN, offers a well-organized, streamlined approach. Chapter objectives are keyed directly to chapter headings, making content easy to comprehend and convenient to study. Numerous real-world examples and screenshots ensure content is current and relevant. In addition, key terms at the end of the chapter now include definitions so you don�t have to flip back and forth to a glossary. Exercises throughout this edition emphasize critical thinking and IT skills in a dynamic, business-related environment. This new edition offers everything you need to prepare for success in today's intensely competitive and rapidly changing business world.