First class service 1 : english for the tourism and hospitality industry / Stephen Hall, Troy Blappert ; adapted by Christopher J. O'Brien.
Material type:
TextPublication details: Singapore : Cengage Learning Asia Pte Ltd, c2012Description: 105 pages : illustrations ; 23 cmISBN: 9789814392754Subject(s): ENGLISH LANGUAGE -- CONVERSATION AND PHRASES BOOKS (FOR TOURIM INDUSTRY EMPLOYEES) | TOURISM -- TERMINOLOGY | HOSPITALITY INDUSTRY -- TERMINOLOGYLOC classification: GC PE 1116.R47 .H35 2012
Books
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LRC - Main | National University - Manila | Hospitality Management | General Circulation | GC PE 1116.R47 .H35 2012 (Browse shelf (Opens below)) | c.1 | Available | NULIB000009855 |
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| GC LB 1731 .F64 2017 c.2 From staff room to classroom : a guide for planning and coaching professional development / | GC NK 2195.H6 .F36 2018 Fantastic escapes : architecture and design for stylish stays / | GC PE 1115 .E43 2010 English for cabin crew / | GC PE 1116.R47 .H35 2012 First class service 1 : english for the tourism and hospitality industry / | GC PN 4193.O4 .L58 2008 The little book of after dinner speeches | GC Q 183.3.A1 .L39 2018 Finding the autotelic you : a practical guide to your personal renaissance of Professional Development / | GC QA 76.9.I52 .K63 2020 Storytelling with data let's practice! / |
"2nd Philippine reprint 2014"--Title page verso.
"This edition is reprinted with license from Asia Adaptation, a part of Cengage Learning, for sale in the Philippines only."--Title page verso.
English for the tourism and hospitality industry
Unit 1. May I have your name, please? -- Unit 2. I get to travel a lot -- Unit 3. It's on the third floor -- Unit 4. We're open from 7:00 a.m. to 11:00 p.m. -- Unit 5. We're fully booked on Monday -- Unit 6. I'll repeat your reservation -- Unit 7. Are you checking in? -- Unit 8. I'll transfer your call -- Unit 9. We'll be stopping for lunch at 12:00 -- Unit 10. What can I get for you? -- Unit 11. I'll send someone to check it -- Unit 12. May I take a message? -- Unit 13. I'll show you on the map. -- Unit 14. How much would you like to change? -- Unit 15. The service is included -- Unit 16. It's been a pleasure -- Student B Pages -- Dictionary -- CD tracks.
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