Marketing management : an Asian perspective / Philip Kotler [and four others]
Material type:

Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|---|---|---|
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LRC - Annex II | National University - Manila | Gen. Ed. - CBA | General Circulation | GC HF 5415.13 .M37 2012 (Browse shelf (Opens below)) | c.1 | Available | NULIB000009941 |
Includes index.
Part 1 Understanding Marketing Management --
Chapter 1: Defining Marketing for the 21st Century --
Chapter 2: Developing Marketing Strategies and Plans --
Part 2 Capturing Marketing Insights --
Chapter 3: Gathering Information and Scanning the Environment --
Chapter 4: Conducting Marketing Research and Forecasting Demand --
Part 3 Connecting with Customers --
Chapter 5: Creating Customer Value, Satisfaction, and Loyalty --
Chapter 6: Analyzing Consumer Markets --
Chapter 7: Analyzing Business Markets --
Chapter 8: Identifying Market Segments and Targets --
Part 4 Building Strong Brands Chapter 9: Creating Brand Equity --
Chapter 10: Crafting the Brand Positioning --
Chapter 11: Competitive Dynamics --
Part 5 Shaping the Market Offerings --
Chapter 12: Setting Product Strategy --
Chapter 13: Designing and Managing Services --
Chapter 14: Developing Pricing Strategies and Programs --
Part 6 Delivering Value --
Chapter 15: Designing and Managing Marketing Channels and Value Networks --
Chapter 16: Managing Retailing, Wholesaling, and Logistics --
Part 7 Communicating Value --
Chapter 17: Designing and Managing Integrated Marketing Communications --
Chapter 18: Managing Mass Communications: Advertising, Sales Promotions, Events, and Public Relations --
Chapter 19: Managing Personal Communications: Direct Marketing and Personal Selling --
Part 8 Creating Successful Long-Term Growth --
Chapter 20: Introducing New Market Offerings --
Chapter 21: Tapping into Global Markets --
Chapter 22: Managing a Holistic Marketing Organization
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