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The ISO 9000 book : a global competitor's guide to compliance and certification / John T. Rabbitt and Peter A. Bergh

By: Rabbitt, John T [author]Contributor(s): Bergh, Peter A [co-author]Material type: Text

TextPublication details: White Plains, N.Y. : Quality Resources, c1994Edition: Second EditionDescription: x, 211 pages : illustrations ; 24 cmISBN: 052776258XSubject(s): QUALITY CONTROL STANDARD | TOTAL QUALITY MANAGEMENTLOC classification: TS 156 .R25 1994

Contents:

1. How did we get here? --- 2. Why all the fuss? -- 3. What if we don't do it? -- 4. The Road to discovery -- 5. How will we ever be ready in time -- 5. How will we ever be ready in time? -- 6. What do they really mean?.

Summary: The "good old days" are gone. Your customers are changing in response to new global competitive pressures. Some of your customers might already have asked you about the ISO 9000 series quality standards and your intentions in this regard. You are not alone. No matter what business you are in, you will eventually be asked, "Are you ISO certified?" In the U. K., just about every business, from the large multinationals to the local rubbish collector, has pursued or is pursuing certification.

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Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	LRC - Graduate Studies	National University - Manila	General Education	General Circulation	GC TS 156 .R25 1994 (Browse shelf (Opens below))	c.1	Available		NULIB000012555

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Includes index.

The "good old days" are gone. Your customers are changing in response to new global competitive pressures. Some of your customers might already have asked you about the ISO 9000 series quality standards and your intentions in this regard. You are not alone. No matter what business you are in, you will eventually be asked, "Are you ISO certified?" In the U. K., just about every business, from the large multinationals to the local rubbish collector, has pursued or is pursuing certification.

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