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Timeshare managament : The key issues for hospitality managers / Tammie J. Kaufman, Conrad Lashley and Lisa Ann Schreier

By: Kaufman, Tammie [author]Contributor(s): Lashley, Conrad [co-author] | Schreier, Lisa Ann [co-author]Material type: Text

TextPublication details: Amsterdam : Elsevier, c2009Description: xiii, 210 pages ; 24 cmISBN: 9780750685993Subject(s): HOSPITALITY INDUSTRY -- MANAGEMENT | TIMESHARING (REAL ESTATE) | RESORTS (MANAGEMENT)LOC classification: TX 911.3.M27 .K38 2009

Contents:

Vacation ownership resort development: an overview -- The vacation owner -- The community -- Marketing vacation ownership resorts -- The 12-step sales process: part 1 -- The 12-step sales process: part 2 -- Points vs. weeks -- The role of exchange company -- Financing in the timeshare industry -- Managing service quality in timeshare operations -- Human resources in timeshare operations -- Condominium hotels -- Vacation ownership expansion.

Summary: "Timeshare Management: The Key issues for hospitality managers provides the vital information for understanding the key issues surrounding the subject, including financing, marketing, sales and human resource issues as well as providing the background information, such as explanation of the growth, the components to timeshare management and an overview of opportunities in timeshare management." "Timeshare Management: The key issues for hospitality managers is the essential book for anyone interested in the key issues of the growing timeshare business both students and professionals."

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Books

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Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	LRC - Main	National University - Manila	Hospitality Management	General Circulation	GC TX 911.3.M27 .K38 2009 (Browse shelf (Opens below))	c.1	Available		NULIB000013189

Includes bibliographical references and index.

Vacation ownership resort development: an overview --
The vacation owner --
The community --
Marketing vacation ownership resorts --
The 12-step sales process: part 1 --
The 12-step sales process: part 2 --
Points vs. weeks --
The role of exchange company --
Financing in the timeshare industry --
Managing service quality in timeshare operations --
Human resources in timeshare operations --
Condominium hotels --
Vacation ownership expansion.

"Timeshare Management: The Key issues for hospitality managers provides the vital information for understanding the key issues surrounding the subject, including financing, marketing, sales and human resource issues as well as providing the background information, such as explanation of the growth, the components to timeshare management and an overview of opportunities in timeshare management." "Timeshare Management: The key issues for hospitality managers is the essential book for anyone interested in the key issues of the growing timeshare business both students and professionals."

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