Crisis management : planning for the inevitable / Steven Fink

By: Fink, Steven [author]Material type: TextTextPublication details: New York : American Management Association c1986Description: 245 pages : illustrations ; 24 cmISBN: 0814458599Subject(s): MANAGEMENTLOC classification: HD 49 .F56 1986
Contents:
A Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times.
Summary: Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis.
Item type: Books
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Item type Current library Home library Collection Shelving location Call number Status Date due Barcode
Books Books LRC - Annex
National University - Manila
Gen. Ed. - CBA Relegation Room GC HD 49 .F56 1986 (Browse shelf (Opens below)) Deselected NULIB000005543

Includes index.

A Crisis Begins -- A Crisis Defined -- Anatomy of a Crisis -- Hollywood gate -- Crisis Forecasting -- Crisis Intervention -- Crisis Management Plans -- A Crisis Survey -- Identifying the Crisis -- Isolating the Crisis -- Managing the Crisis -- After the Fall -- Crisis Communications, Part I: Controlling the Message -- Crisis Communications, Part II: Handling a Hostile Press -- Managing Hostile Takeovers -- Decision Making Under Crisis-Induced Stress -- A Catastrophic Quartet -- The Ohio Savings and Loan Crisis -- The Union Carbide Crisis -- The Procter and Gamble/Rely Tampon Crisis -- The Johnson and Johnson/Tylenol Crisis -- Interesting Times.

Includes material on "the Ohio Savings and Loan crisis, the Union Carbide/Bhopal crisis, the Procter and Gamble/Rely Tampon crisis, and the Johnson and Johnson/Tylenol crisis.

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