Hotel and resort front office management / Roberto G. Medina
Material type:
TextPublication details: Manila,Philippines: Unlimited books Library Services & Publishing, c2016Description: x, 242 pages: illustrations; 24 cmISBN: 9789719654209Subject(s): HOTEL AND RESORT MANAGEMENT | FRONT OFFICE MANAGEMENTLOC classification: TX 911 .M43 2016
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| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
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LRC - Main | National University - Manila | Hospitality Management | Filipiniana | FIL TX 911 .M43 2016 c.1 (Browse shelf (Opens below)) | c.1 | Available | NULIB000014307 | |
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LRC - Main | National University - Manila | Hospitality Management | Filipiniana | FIL TX 911 .M43 2016 c.2 (Browse shelf (Opens below)) | c.2 | Available | NULIB000015736 | |
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LRC - Main | National University - Manila | Hospitality Management | Filipiniana | FIL TX 911 .M43 2016 c.3 (Browse shelf (Opens below)) | c.3 | Available | NULIB000015737 | |
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LRC - Main | National University - Manila | Hospitality Management | Filipiniana | FIL TX 911 .M43 2016 c.4 (Browse shelf (Opens below)) | c.4 | Available | NULIB000015763 | |
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LRC - Main | National University - Manila | Hospitality Management | Filipiniana | FIL TX 911 .M43 2016 c.5 (Browse shelf (Opens below)) | c.5 | Available | NULIB000015764 |
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| FIL TX 901 .S26 2010 c.1 Introduction to hotel and resort management / | FIL TX 901 .S26 2010 c.2 Introduction to hotel and resort management / | FIL TX 911 .M43 2016 c.1 Hotel and resort front office management / | FIL TX 911 .M43 2016 c.2 Hotel and resort front office management / | FIL TX 911 .M43 2016 c.3 Hotel and resort front office management / | FIL TX 911 .M43 2016 c.4 Hotel and resort front office management / | FIL TX 911 .M43 2016 c.5 Hotel and resort front office management / |
Includes bibliographical references and index.
Chapter1. Introduction -- Chapter2. Hotel organization and management -- Chapter3. Hotel departments -- Chapter4. Front office management -- Chapter5. Front office communication -- Chapter6. Reservations -- Chapter7. Reception -- Chapter8. Housekeeping -- Chapter9. Uniformed services .
Suggested item for mini-research are also included to provide teachers and students with guides to research topics. A mini case for each chapter is also provided to help students to get some exposure to decision-making. In addition, each chapters ends with an exercise.
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