Includes bibliographical references and index.

What is performance management? -- The organizational context I : vision, mission and strategy -- The organizational context II : performance -- Individual performance I : outputs and results -- Individual performance II : behaviour and competencies -- Individual performance III : Determinants -- Reviewing and supporting performance -- Rewarding performance -- Developing and designing performance management -- Implementing and managing performance management

The aim of the essential business psychology series is to interpret and explain people's work behaviour in the context of a continually evolving pattern of change, and to do so from the perspective of occupational and organizational psychology.