Cruise operations management : hospitality perspectives / Philip Gibson and Richard Parkman
Material type:
- 9781138505179
- G 550 .G53 2019

Item type | Current library | Home library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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National University - Manila | LRC - Main General Circulation | Tourism Management | GC G 550 .G53 2019 (Browse shelf(Opens below)) | c.1 | Available | NULIB000017376 |
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GC G 550 .C78 2016 c.2 Cruise business development : safety, product design and human capital / | GC G 550 .C78c 2019 c.1 Cruise tourism in the Caribbean : selling sunshine / | GC G 550 .C78c 2019 c.2 Cruise tourism in the Caribbean : selling sunshine / | GC G 550 .G53 2019 Cruise operations management : hospitality perspectives / | GC HD 30.28 .D47 2018 Strategic management : text and cases / | GC HD 30.28 .G36 2017 Essentials of strategic management : the quest for competitive advantage / | GC HD 30.28 .H58 2017 Strategic management : competitiveness and globalization, concepts / |
Includes bibliographical references and index.
1: Contemporary Cruise Operations -- 2: Selling Cruises and Cruise Products -- 3: Maritime Issues and Legislation -- 4: Cruise Geography -- 5: Planning the Itinerary -- 6: Working Onboard -- 7: Guest Services -- 8: Managing Food and Drink Operations -- 9: Managing Facilities -- 10: Health,safety and security -- 11: Talent Management and Training -- 12: Leadership in the Cruise Industry -- 13: Managing Integrated Operations -- 14: Cruise Management Resources.
Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.
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