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Cruise operations management : hospitality perspectives / Philip Gibson and Richard Parkman

By: Gibson, Philip [author]Contributor(s): Parkman, Richard [co-author]Material type: Text

TextPublication details: New York : Routledge, c2019Edition: Third editionDescription: xix, 379 pages : illustration, maps ; 24 cmISBN: 9781138505179Subject(s): OCEAN TRAVEL -- MANAGEMENT | CRUISE LINES -- MANAGEMENTLOC classification: G 550 .G53 2019

Contents:

1: Contemporary Cruise Operations -- 2: Selling Cruises and Cruise Products -- 3: Maritime Issues and Legislation -- 4: Cruise Geography -- 5: Planning the Itinerary -- 6: Working Onboard -- 7: Guest Services -- 8: Managing Food and Drink Operations -- 9: Managing Facilities -- 10: Health,safety and security -- 11: Talent Management and Training -- 12: Leadership in the Cruise Industry -- 13: Managing Integrated Operations -- 14: Cruise Management Resources.

Summary: Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

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Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	LRC - Main	National University - Manila	Tourism Management	General Circulation	GC G 550 .G53 2019 (Browse shelf (Opens below))	c.1	Available		NULIB000017376

Includes bibliographical references and index.

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike.

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