Assessment on customer service practices of Toyota Shaw Incorporated / Aveno, Imee M.
Material type:
TextPublication details: Manila : National University, 2003Description: iii, 40 leaves ; 28 cmLOC classification: - UGT CBA BSBA-MM .A94 2003
Thesis
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Thesis
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National University - Manila | LRC - Annex II Thesis | Marketing Management | UGT CBA BSBA-MM .A94 2003 (Browse shelf(Opens below)) | c.1 | Available | UGTHE000000089 |
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Research Method : Descriptive Research Design
Includes bibliographical references.
Title page -- Approval Sheet -- Acknowledgement -- Dedication -- Table of contents -- Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis, and Interpretation of Data -- Chapter 5. Summary, Conclusion, and Recommendation -- Appendix.
The research study focused on the assessment of the efficiency of customer service practices being offered by Toyota Shaw Incorporated to their customer and how it is being delivered by the employees.
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