Efficiency and effectiveness of handling customer complain of Kentucky Fried Chicken from year 2005-2007 at Carpark Greenhills, San Juan City / Russel C. Galam
Material type:
TextPublication details: Manila : National University, 2008Description: iv, 33 leaves : illustrations ; 28 cmLOC classification: - UGT CBA BSBA-MM .G353 2008
Thesis
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Thesis
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National University - Manila | LRC - Annex II Thesis | Marketing Management | UGT CBA BSBA-MM .G353 2008 (Browse shelf(Opens below)) | c.1 | Available | UGTHE000000215 |
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Includes bibliographical references.
Chapter 1. The Problem and review of related literature -- Chapter 2. Review of related literature -- Chapter 3. Research methodology -- Chapter 4. Interpretation, presentation, and data analysis -- Chapter 5. Summary of finding, conclusions and recommendations
The study sought to evaluate the handling of customer complain of KFC Carpark Greenhills towards the manager.
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