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Level of customer satisfaction at Padis Point Tutuban, Manila in year 2010 / Ryan C. Estrada

By:

Estrada, Ryan C [author]

Material type: Text

TextPublication details: Manila : National University, 2011Description: 87 leaves ; illustrations ; 28 cmLOC classification:

UGT CBA BSBA-MM .E88 2011

Contents:

Title page -- Approval Sheet -- Acknowledgement -- Dedication -- Abstract -- Table of Contents -- List of Tables and figure -- Chapter 1. The Problem and its Background -- Chapter 2. Review of Related Literature and Studies -- Chapter 3. Research Methodology -- Chapter 4. Presentation, Analysis, and Interpretation of Data -- Chapter 5. Summary, Conclusions, and Recommendations -- Bibliography -- Appendices

Summary: The purpose of the study is to understand the level of the customers in the different services offered by Padis Point. Customer satisfaction must shown in every establishment, it measures of how products and services supplied by a company to meet or to surpass customer expectations.

Item type:

Thesis

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Thesis	National University - Manila	LRC - Annex II Thesis	Marketing Management	UGT CBA BSBA-MM .E88 2011 (Browse shelf(Opens below))	c.1	Available		UGTHE000000234

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Research Method : Descriptive Research Design

Includes bibliographical references.

The purpose of the study is to understand the level of the customers in the different services offered by Padis Point. Customer satisfaction must shown in every establishment, it measures of how products and services supplied by a company to meet or to surpass customer expectations.

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