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Customer assessment of service quality satisfaction of a selected fast food restaurant in Manila / Ira Alyssa V. Leonardo.

By:

Leonardo, Ira Alyssa V [author]

Material type: Text

TextPublication details: Manila : National University, 2017Description: x, 38 leaves : illustrations ; 28 cmLOC classification:

UGT CTHM BSHM .L46 2017

Contents:

Title -- Approval sheet -- Table of contents -- Chapter I: The problem and its background -- Chapter II: Review of related literature and studies -- Chapter III: Methodology -- Chapter IV: Results and discussion -- Chapter V: Summary of results, conclusions, and recommendation.

Summary: The modern concept of customer service has its roots in the craftsman economy of the 1800s when individuals and small grpups of manufacturers competed to produce arts and crafts to meet public demand.

Item type:

Thesis

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Thesis	National University - Manila	LRC - Main Thesis	Hospitality Management	UGT CTHM BSHM .L46 2017 (Browse shelf(Opens below))	c.1	Available		UGTHE000000993

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Includes bibliographical references.

The modern concept of customer service has its roots in the craftsman economy of the 1800s when individuals and small grpups of manufacturers competed to produce arts and crafts to meet public demand.

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