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Communication skills among employees in selected casual dining restaurants, leading to quality service : an assessment / Shaira F. Cuya

By:

Cuya, Shaira F [author]

Material type: Text

TextPublication details: Manila : National University, 2017Description: 54 leaves : illustrations ; 28 cmLOC classification:

UGT CTHM BSHM .C89 2017

Contents:

Approval Sheet -- Certificate of Originality -- Acknowledgement Sheet -- Abstract -- Table of Contents -- List of Tables -- List of Figures -- Chapter 1. Introduction -- Chapter 2. Review of Related Literature -- Chapter 3. Methodology -- Chapter 4. Results and Discussions -- Chapter 5. Conclusions and Directions for Future Research -- References -- Appendices -- About the Researcher.

Summary: The study is to determine the significance of communication skills for a better understanding of customer needs and wants.

Item type:

Thesis

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Date due	Barcode
Thesis	National University - Manila	LRC - Main Thesis	Hospitality Management	UGT CTHM BSHM .C89 2017 (Browse shelf(Opens below))	c.1	Available		UGTHE000001031

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Includes bibliographical references.

The study is to determine the significance of communication skills for a better understanding of customer needs and wants.

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