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Assessment on customer service practices of Toyota Shaw Incorporated / Aveno, Imee M.

By: Aveno, Imee M [author]Material type: Text

TextPublication details: Manila: National University, 2003Description: iii, 40 leaves : 28 cmSubject(s): TOYOTA SHAW INCORPORATED -- CUSTOMER SERVICES PRACTICES -- ASSESSMENTLOC classification: UGT CBA BSBA-MM .A94 2003

Contents:

Title page -- Approval Sheet -- Acknowledgement -- Dedication -- Table of contents -- Chapter 1. Introduction -- Chapter 2. Review of related literature and studies -- Chapter 3. Methodology -- Chapter 4. Presentation, Analysis, and Interpretation of Data -- Chapter 5. Summary, Conclusion, and Recommendation -- Appendix.

Summary: The research study focused on the assessment of the efficiency of customer service practices being offered by Toyota Shaw Incorporated to their customer and how it is being delivered by the employees.

Item type:

Thesis

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Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Thesis	LRC - Annex	National University - Manila	Marketing Management	Thesis	UGT CBA BSBA-MM .A94 2003 (Browse shelf (Opens below))	c.1	Available		UGTHE000000089

Research Method : Descriptive Research Design

Includes bibliography.

The research study focused on the assessment of the efficiency of customer service practices being offered by Toyota Shaw Incorporated to their customer and how it is being delivered by the employees.

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