The effectiveness of customers' feedback mechanism used in selected casual dining restaurant in Quezon City as basis for a proposed action plan / Yvonne Love M. Malubay.

By: Material type: TextTextPublication details: Manila : National University, 2018Description: x, 56 leaves : illustrations ; 30 cmLOC classification:
  • UGT CTHM BSHM .M35 2018
Contents:
Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices.
Summary: Customer feedback is a conversation and dialogue that allows companies to listen to the customers and to understand what it that they value in the restaurant.
Item type: Thesis
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Holdings
Item type Current library Home library Collection Call number Copy number Status Date due Barcode
Thesis Thesis National University - Manila LRC - Main Thesis Hospitality Management UGT CTHM BSHM .M35 2018 (Browse shelf(Opens below)) c.1 Available UGTHE000001482

Includes bibliographical references.

Title -- Approval sheet -- Acknowledgement -- Table of contents -- List of tables -- List of figures -- Abstract -- Chapter 1 Introduction -- Chapter 2 Review of related literature -- Chapter 3 Methodology -- Chapter 4 Results and discussion -- Chapter 5 Summary, conclusions and recommendation -- References -- Appendices.

Customer feedback is a conversation and dialogue that allows companies to listen to the customers and to understand what it that they value in the restaurant.

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