Information Systems Management

Includes bibliographical references.

From the Editor -- From the Special Issue Editors -- Data Philanthropy: Corporate Responsibility with Strategic Value? -- Data-Driven Intelligence on Innovation and Competition: Patent Overlay Network Visualization and Analytics -- Towards an Understanding of Participants' Sustained Participation in Crowdsourcing Contests -- Turning Data into Value - Exploring the Role of Synergy in Leveraging Value among Data -- Big Data in Capturing Business Value -- From the editor -- Conducting Information Systems Research in the Midst of the COVID-19 Pandemic: Opportunities and Challenges -- COVID-19 Pandemic: Shifting Digital Transformation to a High-Speed Gear -- COVID-19 and Its Impacts on Managing Information Systems -- COVID19 Led Virtualization: Green Data Center for Information Systems Research -- Coping with the New Normal Imposed by the COVID-19 Pandemic: Lessons for Technology Management and Governance -- COVID-19 and the Acceleration of Digital Transformation and the Future of Work -- Social Media Users' Opinions on Remote Work during the COVID-19 Pandemic. Thematic and Sentiment Analysis -- Adoption, Adaptation, Use and Impact of Information Systems during Pandemic Time and Beyond: Research and Managerial Implications -- Has COVID-19 Accelerated Digital Transformation? Initial Lessons Learned for Public Administrations -- The triple-edged sword of COVID-19: understanding the use of digital technologies and the impact of productive, disruptive, and destructive nature of the pandemic -- From Networking to Mitigation: The Role of Social Media and Analytics in Combating the COVID-19 Pandemic -- The Impact of the COVID-19 Pandemic on Information Systems Management -- IT responses to Covid-19: rapid innovation and strategic resilience in healthcare -- Consequences of the COVID-19 Pandemic for IT Work -- COVID-19: State Sales and Use Tax Implications -- Sustaining Organizational Operations during an Outbreak: Problems, Needs, and Opportunities for Information Systems -- COVID and Opportunities for Information Systems Management Research -- The Impact of the COVID-19 on Organizational and Information Systems Agility -- Higher Education Amidst COVID-19: Challenges and Silver Lining.

[Article Title: From the Editor/ Janice C. Sipior, p. 183] Abstract: It is my pleasure to introduce issue 37 number 3, a special issue on the theme "Business Intelligence and Big Data for Innovative and Sustainable Development of Organizations." The special issue editors are Celina M. Olszak, University of Economics in Katowice, Poland and Jozef Zurada, University of Louisville, Kentucky, USA. The five articles are introduced by Celina and Jozef. I wish to thank them for their quality work in preparing this excellent special issue. I am happy to introduce them: Celina M. Olszak, PhD, DSc, is a professor of Computer Science and Management Information Systems at the University of Economics in Katowice, Poland. She received MSc in Computer Science from Wroclaw University of Science and Technology and was awarded PhD and a title of professor in Management Information Systems from University of Economics in Katowice. She was a scholarship holder at Swiss Federal Institute of Technology in Zurich, German Academic Exchange Service at Trier University in Germany, and a fellowship at University of Technology, Sydney in Australia. She has authored 10 books and over 300 academic journal articles. Her research focuses on decision support systems, business intelligence, big data, artificial intelligence, and IT-based organizational creativity. Her works appeared in journals such as Information and Management, Information Systems Management, and Studies in Computational Intelligence. She is a member of Informing Science Institute in USA, the Pays du Groupe Vysegrad (PGV) Network, and the Polish Academy of Sciences. Jozef Zurada, PhD, DSc, is a professor in the Department of Computer Information Systems, College of Business, University of Louisville, Kentucky, USA. He was a visiting scholar at the School of Computer and Information Science, Edith Cowan, University, Perth, Australia; and the Department of Computer and Electrical Engineering, University of Alberta, Edmonton, Canada. His research interests include applications of advanced computational intelligence and soft computing methods for assisting in decision making in business and manufacturing systems as well as streaming data analytics. He published about 100 refereed papers and delivered about 80 presentations. His works appeared in journals such as IEEE Transactions on Man, Systems, and Cybernetics; International Journal of Neural Systems; Expert Systems with Applications; Journal of Management Information Systems, and Engineering Applications of Artificial Intelligence.;[Article Title: From the Special Issue Editors/ Celina M. Olszak and Jozef Zurada, p.184-185] Abstract: The field of Business Intelligence and Big Data is currently regarded as one of the most dynamically developing research areas in the world. The importance of Business Intelligence and Big Data potential is noticed both by representatives of academic centers and business practice. The various studies claim that the challenge for the coming years and, at the same time, one of the greatest needs of modern organizations is intelligent analytics allowing the discovery of business value from large-scale data. The capability to process and use large-scale data is recognized as the main driver of an organization's development, as well as the basis for market survival, innovative success, improved competitiveness and more effective decision-making.;[Article Title: Data Philanthropy: Corporate Responsibility with Strategic Value?/ Jordana J. George,Jie (Kevin) Yan and Dorothy E. Leidnerc Information System, p. 186-197] Abstract: Data philanthropy is a corporate gift of data, data resources such as analysts, and/or data technologies such as software, computing power, and storage. Yet data philanthropy is unlike other corporate philanthropy because data assets are non-rivalrous and can be shared without diminishment. Data can even become more valuable through sharing and collaboration. This paper explores data philanthropy and how it can benefit both donor firms and society through a model and several propositions.;[Article Title: Data-Driven Intelligence on Innovation and Competition: Patent Overlay Network Visualization and Analytics/ Serhad Sarica,Bowen YanORCID Icon and Jianxi Luo, p. 198-212] Abstract: Technology positions of firms may determine their competitive advantages and innovation capabilities. While a tangible understanding of technology positions can inform competitive intelligence, they are heterogeneous, intangible and difficult to analyze. We introduce a data-driven network visualization and analysis methodology to assess and compare the technology positions of firms for competitive intelligence analytics based on patent data. This article demonstrates the methodology via comparative analyses of multiple firms for strategic insights on innovation and competition.;[Article Title: Towards an Understanding of Participants' Sustained Participation in Crowdsourcing Contests/ Xuan Wang,Hanieh Javadi Khasraghi and Helmut Schneider, p. 213-226] Abstract: This study explores the factors that influence individuals' sustained participation in crowdsourcing contests. By conducting an empirical study using data from an online crowdsourcing contest platform, Kaggle, we found that tenure, previous performance, price amount, number of competitors, and competition duration have a statistically significant effect on individuals' continued participation. This research contributes to the literature by identifying the factors influencing individuals' sustained participation in crowdsourcing contests that have both collaborative and competitive components.;[Article Title: Turning Data into Value - Exploring the Role of Synergy in Leveraging Value among Data/ Johannes Weibl and Thomas Hess, p. 227-239] Abstract: Organizations sit on a treasure trove of data. Combining data from a plurality of sources is challenging but comes with enormous potential. Although this phenomenon is crucial for generating value, its underlying synergistic effect is virtually absent in IS literature. Grounded in systems theory, we developed a conceptual framework of data synergy by means of reviewing literature and conducting 24 semi-structured interviews. We reveal various enabling conditions, facilitating super-additive informational and transactional value generation.;[Article Title: Big Data in Capturing Business Value/ Celina M. Olszak and Jozef Zuradab, p. 240-254] Abstract: The study investigates an issue of Big Data (BD) and elements shaping BD-based business value creation. The outcome of this research is to build and verify a framework to provide value based on BD. The framework contains three components: dynamic capabilities of organizations, integrated process of BD resource exploration and exploitation, and identification and measurement of business value creation. The framework has been subjected to initial verification by conducting the survey among 25 organizations.;[Article Title: From the editor/ Janice C. Sipior, p. 255] Abstract: Virtually everyone across the world has been impacted, both personally and professionally, by the COVID-19 pandemic originating from Wuhan, China. I hope you are well during these continuing coronavirus times, during which I especially appreciate your support of Information Systems Management. This last issue of volume 37 is a special issue on "The Impact of the COVID-19 Pandemic on Information Systems Management," featuring opinion articles that I hope you find practically relevant and engaging in our quest to find IT solutions to challenges confronting society. As a journal which provides a platform for the ongoing exchange of academic research, best practices, and insights based on managerial experience, we hope this special issue, in particular, attains the goal of advancing the practice of information systems management through this exchange. Let us hope we can quickly seize this opportunity. Indeed, the pandemic is expected to accelerate the rate and pace of IT advances, forcing both individuals and organizations to adopt digital solutions (Wladawsky-Berger, Citation2020). ;[Article Title: Conducting Information Systems Research in the Midst of the COVID-19 Pandemic: Opportunities and Challenges/ Lior Fink, p.

256-259] Abstract: In the midst of the COVID-19 pandemic, as the world is migrating from physical to virtual in an unprecedented pace, information systems (IS) researchers endeavor to adapt their research agendas to the opportunities and challenges presented by the pandemic. The purpose of this article is to discuss these opportunities and challenges for IS research areas and methodologies, as well as to offer some thoughts about the current landscape of the research community.;[Article Title: COVID-19 Pandemic: Shifting Digital Transformation to a High-Speed Gear/ Pedro Soto-Acosta, p. 260-266] Abstract: The COVID-19 pandemic is causing an unprecedented global health crisis with severe socio-economic consequences. This paper explores the impact of the COVID-19 pandemic on Digital transformation and vice versa. More especially, the article provides concrete reflections on whether and how the COVID-19 outbreak is accelerating digital transformation in organizations. The main conclusions of this work can be valuable to startups and traditional organisations that intend to explore or seize opportunities in digital transformation.;[Article Title: COVID-19 and Its Impacts on Managing Information Systems/ Peter P. Mykytyn, p. 267-271] Abstract: Organizations have encountered risks of all types dealing with information systems (IS) and information technology (IT). However, managing risks in the COVID-19 environment is not something organizations have encountered in the past, at least to the extent. This paper identifies a number of IS/IT-related risks focusing on the current coronavirus environment. Suggestions are provided for managers on how they might recognize and minimize these risks.;[Article Title: COVID19 Led Virtualization: Green Data Center for Information Systems Research/ Habin Lee,Youngseok Choi,Truong Van NguyenORCID Icon,Yang Hai,Junchul Kim,Mohammed Bahja and Hakan Hocaoğlu, p. 272-276] Abstract: Recent lockdowns over the world due to COVID19 pandemic accelerated virtualization of our social and work life. While virtualization contributes to reducing green-house-gas (GhG) through reduced mobility, it also dramatically increases energy consumption by data centers (DCs) which host large number of servers for realizing virtualization. This paper argues that current engineering-oriented studies on Green DCs need to be complemented by IS scholars to address human and organizational issues.;[Article Title: Coping with the New Normal Imposed by the COVID-19 Pandemic: Lessons for Technology Management and Governance/ Tejaswini Herath and Hemantha S. B. Herath, p. 277-283] Abstract: The reliance of many facets of society on technology and online platforms has grown exponentially during the COVID-19 pandemic. This drastic change has impacted all industries and service sectors alike including the health-care sector, education, retail, travel, food, and government agencies. The observations made in the last six months provide us with valuable insights for technology management and information systems. In this piece, we discuss some of these key insights.;[Article Title: COVID-19 and the Acceleration of Digital Transformation and the Future of Work/ Stephan Kudyba, p. 284-287] Abstract: The restrictions introduced by COVID-19 forced firms to adapt to a technology-intensive operational model. These digital transformations involved deliberations among stakeholders to adjust strategy and general functionally of companies, which included elements of the future of work. This paper leverages existing research, and input from firms in various industries to illustrate technology-based issues including elements of the future of work that are transpiring in organizations as they adapt to this disruptive environment.;[Article Title: Social Media Users' Opinions on Remote Work during the COVID-19 Pandemic. Thematic and Sentiment Analysis/ Stanisław Wrycza and Jacek Maślankowski, p. 288-297] Abstract: COVID-19 raised the interest in remote work tremendously. In this article, the phenomenon of this increase was assessed, by analyzing tweets on Twitter. It turned out, that the topic of remote work at epidemic peak in March 2020 increased almost 15 times during a year. The sentiment analysis confirmed the approval of remote work by over 60% of its users. The study proved the opinion that it will permanently stay in the post-COVID time.;[Article Title: Adoption, Adaptation, Use and Impact of Information Systems during Pandemic Time and Beyond: Research and Managerial Implications/ Bidit L. Dey,Wafi Al-Karaghouli and Syed Sardar Muhammad, p. 298-302] Abstract: The COVID-19 pandemic has increased use of technology in our daily and work lives, through digital transformation which has both challenges and opportunities. This brief commentary highlights some of the issues, faced during the pandemic time, that require empirical research and hold strong managerial implications. As such, we identify research implications involving adoption, adaptation, use, and impact of information systems and technology during the COVID-19 period and beyond.;[Article Title: Has COVID-19 Accelerated Digital Transformation? Initial Lessons Learned for Public Administrations/ Renata Gabryelczyk, p. 303-309] Abstract: In the context of the impact of COVID-19 on management information systems, there have been many reports of accelerated digital transformation, including in public administration institutions. I discuss the meaning of the term digital transformation and consider whether the actions taken so far by public administrations in the face of COVID-19 are actually conducive to digital transformation, or just digitalization alone. Conclusions may suggest how to use this COVID-19 induced experience in planning digital transformation.;[Article Title: The triple-edged sword of COVID-19: understanding the use of digital technologies and the impact of productive, disruptive, and destructive nature of the pandemic/ Muhammad Mustafa Kamal, p. 310-317] Abstract: This opinion paper presents some observations on underlying complexities impacting organizations and societies due to Covid-19, and significant increase in the use of advanced IS/IT. Through the lens of current pandemic - the impact of Covid-19 and use of advanced IS/IT in avoiding loss of productivity, disruption in business operations and destruction as a whole, is studied. These observations offer timely insights on several topics, identifying key issues and recommendations for research and practice.;[Article Title: From Networking to Mitigation: The Role of Social Media and Analytics in Combating the COVID-19 Pandemic/ Dongsong Zhang,Lina Zhou and Jaewan Lim, p. 318-326] Abstract: Due to quarantine and social distancing, people are attached to and rely on social media more than ever before. The main goal of this paper is to highlight several important areas of research on studying Covid-19 through the lens of social media for information system researchers and call for more future research. The paper will not only discuss their significance and urgency, but also shed light on existing work and potential future research issues and challenges.;[Article Title: The Impact of the COVID-19 Pandemic on Information Systems Management/ Sue Conger, p. 327-331] Abstract: COVID-19 can be likened to a seismic event - it does significant shaking, moves the organization around, but in some time, things fall into place and life goes on. Six companies were evaluated to determine the extent to which COVID-19 impacted IS Management in their organizations. The six companies had surprisingly similar experiences in their COVID-19 journeys so far. The companies dealt with the challenges they faced and the IS Management function impacts were minimal.;[Article Title: IT responses to Covid-19: rapid innovation and strategic resilience in healthcare/ Cathy Rusinko, p. 332-338] Abstract: This paper addresses IT responses to Covid-19 in the healthcare industry, and specifically, with respect to diagnosis and patient care. Two generic frameworks illustrate how such responses can be characterized as rapid innovation or strategic resilience. Current organizational examples are used to demonstrate how these frameworks can be applied to find quick and effective solutions to Covid-19 problems.

Lessons learned and recommendations for addressing similar problems in the future are also included.;[Article Title: Consequences of the COVID-19 Pandemic for IT Work/ Paul Alpar and Lars Osterbrinkb, p. 339-342] Abstract: Some businesses gained from the COVID-19 pandemic, but the overall effect on demand for IT work is negative due to the recession. We may recover from it, once we can handle the medical problems, but some changes will probably stay. One of them is the shift from regular to temporary work in IT because businesses seek more flexibility. This should be accompanied by regulation that prohibits the worsening of work conditions of IT workers.;[Article Title: COVID-19: State Sales and Use Tax Implications/ Burke Ward,Janice C. Sipior and Danielle R. Lombardi, p. 343-347] Abstract: A negative consequence of the COVID-19 pandemic has been the major contraction of the economy. In the United States, this has resulted in a significant reduction in sales tax revenues for most state and local governments, compounded by a surge in online retail shopping caused in part by government-mandated lockdowns. We discuss the question of whether the remote online vendor has any obligation to collect and remit sales taxes on purchases by in-state buyers.;[Article Title: Sustaining Organizational Operations during an Outbreak: Problems, Needs, and Opportunities for Information Systems/ Narcyz Roztocki,Wojciech Strzelczyk and H. Roland Weistroffer, p. 348-356] Abstract: Regulatory measures during an outbreak keep many organizations from operating as usual, requiring new practices and policies. Since society has become highly dependent on effective and efficient information systems (IS), understanding how outbreaks may impact IS is critical. By looking at existing literature, problems associated with sustaining reliable IS services, as well as changing needs for IS caused by the new circumstances are explored, and new opportunities for IS after the outbreak are discussed.;[Article Title: COVID and Opportunities for Information Systems Management Research/ Egon Berghout, p. 357-360] Abstract: COVID currently heavily impacts our life, poses many restrictions to our way of working and possibly affected your health or that of your beloved ones. Many researchers will be hindered in their research contacts or experience increasing educational duties. However, new research opportunities also emerge. In this paper, we will explore new research opportunities for information management research, based on the characteristics of the COVID crisis.;[Article Title: The Impact of the COVID-19 on Organizational and Information Systems Agility/ Dinesh Batra, p. 361-365] Abstract: The unfortunate COVID-19 pandemic serendipitously might have evoked an era of agility. In information systems development (ISD), agility has been exemplified by agile software development. ISD researchers have proposed that the term agility be operationalized by the ability to create, embrace, and learn from change. The dynamic capabilities approach is similar and focuses on sensing, seizing, and reconfiguring opportunities. Risk and opportunity intelligence, aligned decision-making, IT flexibility, and employee capability are critical antecedents of agility.;[Article Title: Higher Education Amidst COVID-19: Challenges and Silver Lining/ Sarbottam Bhagat and Dan J. Kim, p. 366-371] Abstract: The COVID-19 pandemic has not only affected higher education on a global scale but it has also brought numerous challenges to the higher education community. Although initial responses involved faculties rushing to change their traditional curriculums to fit an online environment, we opine that transitioning contents to an online learning environment is not enough. This article adds to the conversations surrounding the challenges and problems faced by the community and opinions to handle these challenges.