Includes bibliographical references.

Factors influencing the impact of tourism on happiness -- How perceived risk and animosity towards a destination may influence destination image and intention to revisit: the case of Rio de Janeiro -- Modelling wine tourism experiences -- Factors that influence tourism expenditure in World Heritage Cities -- The effects of service quality and consumer-brand value congruity on hospitality brand loyalty -- Drivers of physical accessibility among hotels -- The role of residents’ apathy in tourism: a tourist perspective -- our guides and the protection of archaeological sites: a case from Jordan -- Institutionalization of the sharing in the context of Airbnb: a systematic literature review and content analysis -- The 69th AIEST conference 25-29 August 2019, Varna, Bulgaria -- Tourism information technology, 3rd edition -- Managing hospitality organizations -- Positive tourism -- Are tourist arrivals stationary? Evidence from Laos -- Memorable tourism experience design an effective destination marketing tool -- Australia’s national government grants in tourism research -- Shinji Yamashita: a leader of tourism studies in Japan -- Hasan Olalı: pioneer of tourism education and research in Turkey.

[Article Title: Factors influencing the impact of tourism on happiness/ Maria João Carneiro adn Celeste Eusébio, p. 475-496]

Abstract: This paper aims to analyse the factors influencing the impact of tourism trips on young visitors’ happiness using the Oxford Happiness Inventory (OHI). Multivariate regression analyses were performed to analyse the influence of various factors on the impact of tourism on happiness. The results reveal that tourism has great potential to improve young tourists’ happiness. Positive outlook, well-being and cheerfulness are the happiness domains most influenced by tourism trips. The findings also reveal that the travel group composition, type of tourism destinations, some types of social encounters, and overall satisfaction with trips have a significant influence on the tourism impact on happiness. The paper ends with some conclusions and implications for improving the impact of tourism on happiness.

https://doi.org/10.1080/13032917.2019.1632909

[Article Title: How perceived risk and animosity towards a destination may influence destination image and intention to revisit: the case of Rio de Janeiro/ Sandra Maria Correia Loureiro and Sónia Jesus, p. 497-512]

Abstract: This research aims to explore how animosity and perceived risk influence the image of a destination in its three dimensions cognitive, affective and conative. The current study also examines how the three dimensions of image influence the intention to revisit a destination. Evidence from 402 tourists who visited Rio de Janeiro suggest that perceived risk negatively and significantly influences cognitive, affective and conative images. Animosity does not influence significantly cognitive image and this, in turn, does not predict tourists’ intention to revisit. Yet, animosity negatively and significantly influences affective and conative images.

https://doi.org/10.1080/13032917.2019.1632910

[Article Title: Modelling wine tourism experiences/ Arlindo Madeira,Antónia Correia and José António Filipe, p. 513-529]

Abstract: Wine experiences contributed to attracting tourists to the destinations, in particular in Portugal where wine is worldwide renowned. This research aims to understand what drives tourists to visit a destination to live a wine experience and how this experience may improve the image and retain tourists. This model conceptual in its essence was applied in an emergent wine region in Portugal – Lisbon. Data were collected in 16 wineries from a random sample of 314 visitors in an emergent wine region, and structural equation modelling (SEM) was applied. Structural equation modelling was used to test hypotheses and validate the conceptual model. Results show that motivation positively influences the wine experiences, which in turn is explained by the dimensions presented in the study. Furthermore, the wine experience influences image and satisfaction positively and the brand equity negatively. From the managerial perspective, implications are discussed as well as the main limitations, and then suggestions for further research are provided.

https://doi.org/10.1080/13032917.2019.1642922

[Article Title: Factors that influence tourism expenditure in World Heritage Cities/ Juan Ignacio Pulido-Fernández,Isabel Carrillo-Hidalgo and Ana Belén Mudarra-Fernández, p. 530-546]

Abstract: In recent years, scientific literature has shown special interest in the identification of the factors that influence tourism expenditure, especially in cultural destinations. However, very few studies of this type have been undertaken in World Heritage Cities. Taking the case of Úbeda and Baeza, declared World Heritage Sites in 2003, and using a multivariate double-hurdle model, it has been possible to identify the factors that influence tourism expenditure in this type of destination, taking into account three areas of spending: transport, food, and visits and leisure. The results obtained are highly significant for policymakers, destination managers and businesses since they can inform decision-making by these groups in order to increase tourism expenditure in this type of city.

https://doi.org/10.1080/13032917.2019.1650083

[Article Title: The effects of service quality and consumer-brand value congruity on hospitality brand loyalty/ Raouf Ahmad Rather and Mark Anthony Camilleri, p. 547-559]

Abstract: This research integrates the congruity and the social identity theories to better understand the consumer-brand relationships. A structural equation modelling approach was used to explore the drivers of brand loyalty in the context of upscale hotels. The findings suggest that the customers are increasingly engaging with the brands that reflect their identity and personal values. The consumer-brand value congruity and the hospitality businesses’ delivery of high service quality were found to be significant antecedents of consumer-brand identification and engagement. Moreover, we reported that consumer-brand identification is a precursor of consumer-brand engagement and brand loyalty. In conclusion, this contribution implies that luxury hotels ought to satisfy their customers’ needs for distinctiveness and self-enhancement whilst exceeding their expectations on service quality.

https://doi.org/10.1080/13032917.2019.1650289

[Article Title: Drivers of physical accessibility among hotels/ Issahaku Adam, p. 560-571]

Abstract: Using the concept of Universal Design, this study examines the state of physical accessibility and its drivers among hotels in the Accra Metropolis of Ghana through physical accessibility audit and in-depth interviews. The findings reveal that there is poor compliance with physical accessibility though four and five-star hotels have better compliance than lower rated hotels. Also, non-compliance among lower rated, local hotel brands is driven by commercial interest, and lack of clarity and enforcement of disability legislation while compliance among higher rated, multinational brands is driven by the desire to comply with disability legislation, remain competitive, and adhere to the standards of parent companies. The implications of these findings in the context of hotel design and management are discussed.

https://doi.org/10.1080/13032917.2019.1651356

[Article Title: The role of residents’ apathy in tourism: a tourist perspective/ Vahid Ghasemi,Giacomo Del Chiappa and Antónia Correia, p. 572-585]

Abstract: Residents’ apathy has been considered a cultural barrier to community participation. To test and conceptualize residents’ apathy, this study aims to filling a gap by proposing a theoretical model and testing it in three different destinations, namely, Lisbon (Portugal), Isfahan (Iran) and Olbia (Italy). Three convenience samples were used for the purposes. Structural equation modelling (SEM) was used to test and validate the model. This study contributes to the current body of knowledge by validating a conceptual model that aims to analyse how residents’ apathy (i.e. lack of interest, lack of initiative, alienation and environmental-based apathy), as perceived by tourists, affects the host-guest interaction and perceived service quality and visitors’ behavioural intentions. Managerial implications and future research are discussed.

https://doi.org/10.1080/13032917.2019.1653948

[Article Title: Tour guides and the protection of archaeological sites: a case from Jordan/ Mairna Hussein Mustafa, p. 586-600]

Abstract: This paper aims at examining the commitment of tour guides to take the role of instructing tourists to avoid destructive behaviours during their visitation, a theoretical model was developed to include the concepts of value orientations, social norms and personal norms/commitment. A model where social norms fully mediated the relationship between value orientations and personal norms/commitment proved to be statistically most fitting; social norms had a significant relation of a moderate strength with personal norms/commitment. Such findings confirm the need to encourage and qualify tour guides to take a better role in influencing the behaviour of tourist groups to become more responsible.

https://doi.org/10.1080/13032917.2019.1657919

[Article Title: Institutionalization of the sharing in the context of Airbnb: a systematic literature review and content analysis/ Gokce Ozdemir and Duygu Turker, p. 601-613]

Abstract: Recent changes in information technologies have transformed business models and shifted consumption patterns, facilitating the rapid rise of the sharing economy, fostering non-traditional direct trading relationships between providers and end-users through online platforms. Exploring the institutionalization of the sharing economy, in particular Airbnb, this study analyses representations of the sharing economy in the academic literature alongside news articles about Airbnb. To explore the concerns expressed by journalists and academics in their coverage of the sharing economy, representative texts from both fields were analysed, revealing implications for scholars, journalists and providers in the traditional and sharing accommodation sectors.

https://doi.org/10.1080/13032917.2019.1669686

[Article Title: The 69th AIEST conference 25-29 August 2019, Varna, Bulgaria/ Maya Ivanova, p. 614-615]

Abstract: The 69th AIEST Conference took place in Varna, Bulgaria between 25th and 29th August 2019, hosted by Prof. Stanislav Ivanov from Varna University of Management, Bulgaria. For a second time after 1979 Varna welcomed the annual AIEST conference.

The event began on 25th August with an Early Career Researchers Seminar. Sara Dolnicar (Co-editor-in-chief of Annals of Tourism Research) and Egon Smeral shared useful tips for young researchers to get published in top academic journals. Several Ph.D. students presented their research and received valuable feedback.

The conference was open on 26th August by a welcome address by Harald Pechlaner, president of AIEST (Katholische Universität Eichstätt-Ingolstadt, Germany), and the local host (Stanislav Ivanov), followed by an Industrial Panel of tourism and hospitality professionals from Varna region. Representatives from Varna municipality, hotel managers and tour operators discussed the current situation of Varna as a tourist destination and pointed out the challenges in its future development. Conference delegates provided numerous constructive suggestions about how to overcome the challenges the destination faces. The industrial panel was an effective platform for connecting academia and the hospitality business.

https://doi.org/10.1080/13032917.2019.1677421

[Article Title: Tourism information technology, 3rd edition/ Zaid Alrawadieh, p. 616-621]

Abstract: Tourism information technology authored by Benckendorff, Xiang, and Sheldon, makes a timely and significant contribution to tourism and hospitality research. The text is organized with five parts including 13 chapters and is supported by 48 figures, 37 tables and a comprehensive index. The content is also enhanced with supplementary online resources and links to useful websites. Each chapter concludes with a case study that helps the reader link theoretical information to real-life issues and applications. https://doi.org/10.1080/13032917.2019.1644106

[Article Title: Managing hospitality organizations/ Sharon Teitler Regev, p. 616-621]

Abstract: The authors declare that the purpose of the book is to attempt to organize, integrate, and present information about managing hospitality organizations. Some of the information is based on academic studies and some comes from the school of experience. The book is intended to answer college students’ needs, but it can also help managers who wish to implement a strategy that focuses on guest service. In this second edition of the book, the learning objectives were revised, key terms are now provided at the end of each chapter and a running glossary is included. This book seeks to fill a void by combining updated research findings with best practices from leading hospitality organizations. https://doi.org/10.1080/13032917.2019.1654648

[Article Title: Positive tourism/ Metin Kozak, p. 616-621]

Abstract: Generally speaking, obviously, both the domain of theoretical studies and the application of practical issues are interrelated with one another and one can be an in/direct consequence of the other. Having said this, studying the subject of positive tourism has been central to tourism research recently because a larger volume of interests have been paid to studying tourist experiences in a generic context. Over the last two decades, the tourism literature contains an increasing number of journal papers, conference papers, book chapters, and even books addressing the importance of tourist experiences for tourism, travel, leisure, and hospitality industries outlining how to succeed from a practical perspective. https://doi.org/10.1080/13032917.2019.1653510

[Article Title: Are tourist arrivals stationary? Evidence from Laos/ Phouphet Kyophilavong,Aviral Kumar Tiwari,Bartosz Jóźwik andTadashi Kikuchi, p. 622-625]

Abstract: The purpose of this study is to analyse whether shocks to tourist arrivals in Laos are temporary or permanent. The analysation uses a panel unit root test. Our empirical results provide significant evidence that the Non-ASEAN tourist arrivals is a non-stationary process, whereas tourist arrivals from Asia and Pacific, ASEAN, and Europe is a stationary process. This finding indicates that shocks to the Non-ASEAN tourist arrivals have permanent effects, but the shocks to the tourist arrivals from Asia and Pacific, ASEAN, and Europe have temporary effects.

https://doi.org/10.1080/13032917.2019.1668726

[Article Title: Memorable tourism experience design an effective destination marketing tool/ Cheryl Dias and Venan Dias, p. 626-628]

Abstract: Destination managers grapple with the need to create powerful memorable tourism experiences (MTEs) through their travel products. The theoretical framework of this study is grounded on Pine and Gilmore’s (Citation1999) Experience Economy, which focuses on staging the activities. Some researchers have studied experiences in isolation while experience economy should be approached as an end to end process. Education is supplemented by knowledge and skills that tourists learn at a destination (Dewey, Citation1938). One of the experience items identified at a spa destination was labelled as “Learning Enhancement” (Cains, Busser & Baloglu, Citation2015). Escapism is associated with relaxation and enjoyment, endurance, payment of premium and values associated with destination (Chen, Gau, & Wu, Citation2014). People seek novelty through culture, food, and accommodation (Chandralal & Valenzuela, Citation2013). Tourist look for unique and meaningful experiences, some consider it as an inner journey of personal growth and self-development (Bruner, Citation1991). Deliberating further MTEs can be developed based on the tourists’ need to seek Education, Escapism, Novelty, and Meaning at the destination visited. Once the relevant activities are developed at the tourist destination, it’s imperative to understand if the tourist would be motivated to revisit the destination or extend their stay. Deliberating on the constructs above this research note suggests how MTEs that can be effectively used as a destination marketing tool.

https://doi.org/10.1080/13032917.2019.1668727

[Article Title: Australia’s national government grants in tourism research/ Songshan (Sam) Huang,Zhicheng Yu and Zhiyong Li, p. 629-631]

Abstract: Since the early stage of tourism research, researchers have practised self-reflections on the field’s developments in various aspects, including doctoral research trends (Huang, Citation2011; Jafari & Aaser, Citation1988), research developments in academic journals (Xiao & Smith, Citation2006), and national research assessments (Tribe, Citation2003). It is acknowledged that tourism research is subject to institutional scrutiny and influences as elaborated by Kuhn (Citation2012). Among the various forms of state surveillance and scrutiny on research exercises, national research funding schemes, significantly forge a specific research field’s track of development. Although the literature has examined the impact of national research assessments (e.g., Excellence in Research for Australia, and Research Assessment in United Kingdom), and that of academic ranking on research performance, little is known on how a national funding system exerts its influence on tourism research. This study hereby takes Australia as a national context and examines how tourism research fares in its national funding framework.

https://doi.org/10.1080/13032917.2019.1668728

[Article Title: Shinji Yamashita: a leader of tourism studies in Japan/ Megumi Doshita and Nelson Graburn, p. 632-639]

Abstract: This article offers a portrait of Shinji Yamashita, a leading Japanese anthropologist in the arena of tourism studies. He is Professor Emeritus at the University of Tokyo, Japan. Professor Yamashita is, with Professor Shuzo Ishimori, one of the two pioneers in the anthropology of tourism in Japan, and because of his dedicated contribution, now the anthropology of tourism is recognized as a proper research field by most Japanese anthropologists. The community of Japanese anthropologists once did not encourage anthropological fieldwork on tourism practices, yet Yamashita is the person who has challenged such an imprudent thought and has led a number of younger anthropologists who currently contribute to tourism research.

https://doi.org/10.1080/13032917.2019.1653074

[Article Title: Hasan Olalı: pioneer of tourism education and research in Turkey/ Nazmi Kozak, p. 640-645]

Abstract: Even though the tourism industry in Turkey essentially boomed starting in the 1980s, the history of academic tourism, for both education and research, goes back to the 1950s. The Republic of Turkey and its founder, Mustafa Kemal Ataturk, aiming to reach the level of modern civilizations starting with the nation’s establishment in 1923, made significant changes in public administration beginning in the 1930s. Türkiye Turing ve Otomobil Kurumu [The Turkish Turing and Automobile Association] was founded to support publicity efforts, towards which the country has made considerable progress since 1923. In the 1940s, under the guidance of several authors and researchers, a number of studies were added to the literature on tourism.

https://doi.org/10.1080/13032917.2019.1664770