Part I: Basic leadership concepts and issues. Leadership and its importance -- Leadership behaviors and processes -- Contingency models of leadership. -- Part II. Core leadership behaviors. Supportive leadership behavior -- Directive leadership behavior -- Participative leadership behavior -- Leader reward and punishment behaviors -- Charismatic leadership behavior. -- Part III. Emerging leadership behaviors. Boundary spanning and team leadership -- Building social exchanges and fairness -- Followership. -- Part IV: Current leadership issues and integration. Leadership ethics and diversity -- Leadership development and organizational change -- Integration and conclusions.

"Understanding Behaviors of Effective Leadership emphasizes that leaders' effectiveness is determined by what they do. Leaders demonstrate their competence by setting worthwhile and challenging goals with followers, by showing confidence in followers and supporting their efforts to perform well and to improve themselves, by giving recognition to followers when they do a job well, and by behaving in a fair and ethical manner. When leaders successfully carry out these behaviors and produce favorable results for their groups and organizations, we view these leaders as effective. New to this edition: Chapters on leadership ethics and diversity and leadership development and organizational change, Updated coverage of current leadership issues, leaders' influence tactics, the normative decision making model of participative leadership, transformational leadership and the full range model, leadership in different types of teams, negotiation, organizational justice/fairness, and cross-cultural leadership, New examples of practicing leaders, More cases and examples from non-business organizations, New cases that are longer and more detailed, New self-assessments that focus on feedback and development of aspiring leaders and New end-of-chapter discussion questions.