A Comparative analysis on the acceptance of the different generations on self-order kiosks on the selected fast-food restaurant in Manila : aid for improvement of customer service / Justine Colleen Calayag [and four others].

By: Calayag, Justine Colleen [author]Contributor(s): De Guzman, Mary Dominique [co-author] | Pimentel, Frances Gerty [co-author] | Reyes, Kathleen Shayne [co-author] | Tropicales, Philip Troy [co-author]Material type: TextTextPublication details: Manila : National University, 2024Description: x, 81 leaves ; 30 cmSubject(s): TECHNOLOGY ACCEPTANCE MODEL | PERCEIVED USEFULNESS | PERCEIVED TIMESAVINGLOC classification: UGT CTHM BSHM .C35 2024
Contents:
Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.
Summary: This research aimed to determine the customers from different generations willingness to accept self-order kiosks (SOKs) in a quick service restaurant.
Item type: Thesis
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Item type Current library Home library Collection Shelving location Call number Copy number Status Date due Barcode
Thesis Thesis LRC - Main
National University - Manila
Hospitality Management Thesis UGT CTHM BSHM .C35 2024 (Browse shelf (Opens below)) c.1 Available UGTHE000002576

Includes bibliographical references.

Chapter 1. Introduction -- Chapter 2. Review of related literature -- Chapter 3. Methodology -- Chapter 4. Results and discussion -- Chapter 5. Summary, Conclusion and recommendation -- References -- Appendices.

This research aimed to determine the customers from different generations willingness to accept self-order kiosks (SOKs) in a quick service restaurant.

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