Includes index.

Decision making, problem solving, and critical thinking : requisites for successful leadership and management --
Classical views of leadership and management --
Twenty-first century thinking about leadership and management --
Ethical issues --
Legal and legislative issues --
Patient, subordinate, and professional advocacy --
Operational and strategic planning --
Planned change --
Time management --
Fiscal planning --
Career development : from new graduate to retirement --
Organizational structure --
Understanding organizational, political, and personal power --
Organizing patient care --
Employee recruitment, selection, placement, and indoctrination --
Socializing and educating staff for team building --
Staffing needs and scheduling policies --
Creating a motivating climate --
Organizational, interpersonal, and group communication --
Delegation --
Managing conflict --
Understanding collective bargaining, unionization, and employment laws --
Quality control --
Performance appraisal --
Problem employees : rule breakers, marginal employees, and the chemically or psychologically impaired.

Addresses issues such as leadership development, staffing, delegation, ethics and law, organizational, political, and personal power, management and technology, and more. This book incorporates application with theory and emphasizes critical thinking, problem solving, and decision making