Introduction to the hospitality industry / Clayton W. Barrows and Tom Powers

By: Barrows, Clayton W [author]Contributor(s): Powers, Tom [co-author]Material type: TextTextPublication details: New Jersey : John Wiley & Sons, Inc., c2009Edition: Seventh EditionDescription: xix, 539 pages : color illustrations ; 23 cmISBN: 9780471782766Subject(s): HOSPITALITY INDUSTRYLOC classification: TX 911 .B37 2009
Contents:
pt. 1. Perspectives on Careers in Hospitality -- Ch. 1. The Hospitality Industry and You -- Ch. 2. Forces Affecting Growth and Change in the Hospitality Industry -- pt. 2. Food Service -- Ch. 3. The Restaurant Business -- Ch. 4. Restaurant Operations -- Ch. 5. Restaurant Industry Organization: Chain, Independent, or Franchise? -- Ch. 6. Competitive Forces in Food Service -- Ch. 7. On-Site Food Service -- Ch. 8. Issues Facing Food Service -- pt. 3. Lodging -- Ch. 9. Lodging: Meeting Guest Needs -- Ch. 10. Hotel and Lodging Operations -- Ch. 11. Forces Shaping the Hotel Business -- Ch. 12. Competition in the Lodging Business -- pt. 4. Travel and Tourism -- Ch. 13. Tourism: Front and Center -- Ch. 14. Destinations: Tourism Generators -- pt. 5. Hospitality as a Service Industry -- Ch. 15. The Role of Service in the Hospitality Industry.
Summary: This book offers a comprehensive treatment of the entire hospitality industry, thoroughly updated to reflect the latest trends in the hospitality, foodservice, and travel-tourism industries.
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Item type Current library Home library Collection Shelving location Call number Copy number Status Date due Barcode
Books Books LRC - Main
National University - Manila
Hospitality Management General Circulation GC TX 911 .B37 2009 c.1 (Browse shelf (Opens below)) c.1 Available NULIB000000446
Books Books LRC - Main
National University - Manila
Hospitality Management General Circulation GC TX 911 .B37 2009 c.2 (Browse shelf (Opens below)) c.2 Available NULIB000000750

Includes index.

pt. 1. Perspectives on Careers in Hospitality --
Ch. 1. The Hospitality Industry and You --
Ch. 2. Forces Affecting Growth and Change in the Hospitality Industry --
pt. 2. Food Service --
Ch. 3. The Restaurant Business --
Ch. 4. Restaurant Operations --
Ch. 5. Restaurant Industry Organization: Chain, Independent, or Franchise? --
Ch. 6. Competitive Forces in Food Service --
Ch. 7. On-Site Food Service --
Ch. 8. Issues Facing Food Service --
pt. 3. Lodging --
Ch. 9. Lodging: Meeting Guest Needs --
Ch. 10. Hotel and Lodging Operations --
Ch. 11. Forces Shaping the Hotel Business --
Ch. 12. Competition in the Lodging Business --
pt. 4. Travel and Tourism --
Ch. 13. Tourism: Front and Center --
Ch. 14. Destinations: Tourism Generators --
pt. 5. Hospitality as a Service Industry --
Ch. 15. The Role of Service in the Hospitality Industry.

This book offers a comprehensive treatment of the entire hospitality industry, thoroughly updated to reflect the latest trends in the hospitality, foodservice, and travel-tourism industries.

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