Includes bibliographical references and index.

Therapeutic communication -- Multicultural therapeutic communication -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to stressed and anxious clients -- The therapeutic response to fearful, angry, aggressive, abused, or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to clients with substance use disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying, and death -- Theories of human growth and development -- Defense mechanisms.

"This is your comprehensive guide for the most important component of the relationship between caregiver and patient: communication. Successful communication with patients can decrease patient anxiety, increase patient compliance, and result in a positive experience for all involved. This book focuses on the therapeutic response to specific situations and client needs, with examples of both good and bad communication to help you communicate therapeutically and effectively in diverse health care settings" (publisher).