Includes index.

Part 1. A Secretary's career -- Part 2. Basic Skills -- Part 3. Information Processing -- Part 4. Special Duties and Administrative Responsible -- Part 5. A Forward Look.

Secretarial work has changed considerably during the last several years. Freed from some of the routine tasks by technology, the modern secretary's role and influence have expanded to meet the new challenges and responsibilities of today's office. More and more responsibility is delegated to the secretary who has the ability to handle the details of office administration efficiently and effectively. Secretarial Office Procedures, Third Edition, is designed to provide the prospective secretary with the knowledge and opportunity to gain the skills needed by office workers today. Realism is the key to this text, because it takes into account the constant changes in the modern office, and because It puts students into the midst of lifelike situations with all the pressures and complexities of a real office.
The secretary who really wants to get ahead can do so and experience a stimulating and challenging career. There can be no question about It. Today's secretary must be one who complements and provides the backup support for the boss, a person on whom the manager can depend to keep the office functioning. There are numerous opportunities for the secretary to progress from performing purely secretarial tasks to managerial duties and responsibilities.