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Hospitality today : an introduction / Rocco M. Angelo and Andrew N. Vladimir

By: Angelo, Rocco M [author]Contributor(s): Vladimir, Andrew N [co-author]Material type: Text

TextPublication details: Michigan : American Hotel & Lodging, c2007Edition: Sixth EditionDescription: xxxiv, 560 pages : color illustrations ; 24 cmISBN: 9780866122948Subject(s): HOSPITALITY INDUSTRY -- MANAGEMENT | HOSPITALITY INDUSTRY -- VOCATIONAL GUIDANCELOC classification: TX 911.3.M27 .A54 2007

Contents:

Part 1. Introduction. Service makes the difference ; The travel and tourism industry ; Exploring hospitality careers -- Part 2. Hospitality organizations. Understanding the restaurant industry ; Restaurant organization and management ; Understanding the world of hotels ; Hotel organization and management ; Club management ; An introduction to the meetings industry ; Floating resorts : the cruise line business ; Gaming and casino hotels -- Part 3. Hospitality management. Managing and leading hospitality enterprises ; Managing human resources ; Marketing hospitality ; How management companies manage hotels ; Franchising is big business ; Ethics in hospitality management.

Item type:

Books

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Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	LRC - Main	National University - Manila	Hospitality Management	General Circulation	GC TX 911.3 .M27 .A54 2007 (Browse shelf (Opens below))	c.1	Available		NULIB000000737

Includes index.

Part 1. Introduction. Service makes the difference ; The travel and tourism industry ; Exploring hospitality careers --
Part 2. Hospitality organizations. Understanding the restaurant industry ; Restaurant organization and management ; Understanding the world of hotels ; Hotel organization and management ; Club management ; An introduction to the meetings industry ; Floating resorts : the cruise line business ; Gaming and casino hotels --
Part 3. Hospitality management. Managing and leading hospitality enterprises ; Managing human resources ; Marketing hospitality ; How management companies manage hotels ; Franchising is big business ; Ethics in hospitality management.

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