Hotel front office management / James A. Bardi
Material type:
TextPublication details: New Jersey : John Wiley & Sons, Inc., c2007Edition: FOURTH EDITIONDescription: 468 pages : illustrations ; 24 cmISBN: 471687103Subject(s): HOTEL MANAGEMENTLOC classification: TX 911.3 .B37 2007
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| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
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Books
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LRC - Main | National University - Manila | Hospitality Management | General Circulation | GC TX 911.3 .B37 2007 (Browse shelf (Opens below)) | c.1 | Available | NULIB000000774 |
Includes index.
Preface -- Acknowledgements -- Chapter 1. Introduction to Hotel Management -- Chapter 2. Hotel Organization and the Front Office Manager -- Chapter 3. Effective Interdepartmental Communications -- Chapter 4. Property Management System -- Chapter 5. Systemwide Reservations -- Chapter 6. Revenue Management -- Chapter 7. Guest Registration -- Chapter 8. Managing the Financials -- Chapter 9. Guest Checkout -- Chapter 10. Preparation and Review of the Night Audit -- Chapter 11. Managing Hospitality -- Chapter 12. Training for Hospitality -- Chapter 13. Promoting In-House Sales -- Chapter 14. Security -- Chapter 15. Executive Housekeeping -- Glossary -- Index.
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