The Total quality protfolio : The senior executive's guide to implementing quality.
Material type:
TextPublication details: Switzerland : Strategic Direction Publishers Ltd., [c?]Description: 212 pages : illustrations ; 30 cmSubject(s): TOTAL QUALITY MANAGEMENTLOC classification: HD 62.15 .S73 c?
Contents:
Summary: Total quality is the definitive tool for organizations that want to survive and prosper into the 21st century.
Introduction -- Getting started with total quality -- Quality's leading thinkers -- The total quality model in services and manufacturing -- Achieving a customer focus -- Applying quality standards -- Extending quality : around the world and across the organization
Books
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
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Books
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LRC - Annex | National University - Manila | General Education | General Circulation | GC HD 62.15 .S73 c? (Browse shelf (Opens below)) | c.1 | Available | NULIB000000927 |
Introduction -- Getting started with total quality -- Quality's leading thinkers -- The total quality model in services and manufacturing -- Achieving a customer focus -- Applying quality standards -- Extending quality : around the world and across the organization
Total quality is the definitive tool for organizations that want to survive and prosper into the 21st century.
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