Introduction to hotel and resort management / Buen Santos
Material type:
TextPublication details: Manila, Philippines C & E Publishing, c2010Description: 177 pages: color illustration; 26 cmISBN: 9789715849586Subject(s): HOTEL MANAGEMENT | RESORT MANAGEMENTLOC classification: TX 901 .S26 2010
Books
| Item type | Current library | Home library | Collection | Shelving location | Call number | Copy number | Status | Date due | Barcode |
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Books
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LRC - Main | National University - Manila | Hospitality Management | Filipiniana | FIL TX 901 .S26 2010 c.1 (Browse shelf (Opens below)) | c.1 | Available | NULIB000001232 | |
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Books
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LRC - Main | National University - Manila | Hospitality Management | Filipiniana | FIL TX 901 .S26 2010 c.2 (Browse shelf (Opens below)) | c.2 | Available | NULIB000001870 |
Includes bibliographical references.
Chapter1. Hotels and resorts overview -- Chapter2. The bare essentials -- Chapter3. Front office department -- Chapter4. Housekeeping department -- Chapter5. Food and beverages department -- Chapter6. Sales and marketing department -- Chapter7. Human resource and training department -- Chapter8. Finance department -- Chapter9. Security department -- Chapter10. Hotel casinos -- Chapter11. Travel agencies .
This book introduces the students to the departments that comprise hotels and resorts and how they interplay with each other to satisfy guest experience in their property .
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