Includes index.

Part 1. The housekeeping profession and the principles of management -- Part 2. Planning, organizing, and staffing the new organization -- Part 3. Directing and controlling ongoing housekeeping operations -- Part 4. Special topics: Swimming pool operations and management, housekeeping in other venues, safeguarding of assets, in-house laundries, and the full circle of management

Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation.