Total quality in information systems and technology / Jack Woodall, Deborah K Rebuck and Frank Voehl
Material type:
TextSeries: The St. Lucie Press total quality seriesPublication details: Malaysia : Synergy Book International, c1997Description: xviii, 298 pages : illustrations ; 24 cmISBN: 9781884015700Subject(s): INFORMATION TECHNOLOGY -- MANAGEMENT | INFORMATION RESOURCES -- MANAGEMENT | TOTAL QUALITY MANAGEMENTLOC classification: HC 79 .I55 .T68 1997
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LRC - Main | National University - Manila | CCIT | General Circulation | GC HC 79 .I55 .T68 1997 (Browse shelf (Opens below)) | c.1 | Available | NULIB000002278 |
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| GC HC 79.I55 .R49 2009 c.3 Ethics in information technology / | GC HC 79.I55 .R49 2009 c.4 Ethics in information technology / | GC HC 79.I55 .R49 2009 c.5 Ethics in information technology / | GC HC 79 .I55 .T68 1997 Total quality in information systems and technology / | GC HC 79 .R49 2015 Ethics in information technology / | GC HD 30.2 .C34 1997 Agent sourcebook : a complete guide to desktop, internet, amd intranet agents / | GC HD 30.2 .D35 2011 Knowledge management in theory and practice / |
Includes bibliographical references and index.
1. Harnessing the Power of Information Technology Through Total Quality: An Overview of Technology, Quality, and Information -- 2. Understanding the Information Technology Organization -- 3. Role of Information Technology -- 4. Overview of Total Quality -- 5. House of Quality -- 6. Strategy Management and Quality Planning -- 7. Project Teams and Methodologies -- 8. "How-To" Techniques and Tools -- 9. Electronic Data Interchange -- 10. Horror Stories and How to Avoid Them.
This work offers insights into melding business and technological operations in order to best serve the interests of the company and its customers. It explains how information technology works in a typical company and how it should work in the ideal company.
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