Includes bibliographical references and index.

What is OD? Its brief history -- Theories and practices of OD : a theory overview -- Theories and practices of OD : the OD cycle and the entry and contracting phase -- Theories and practices of OD : the diagnostic phase -- Theories and practices of OD : the intervention phase -- Theories and practices of OD : the evaluation phase -- Living at the edge of chaos and change -- Back room and front room change matters -- Can behavioural change be made easy? -- The organization development practitioner -- Power and politics and organization development -- HR in relation to OD -- Organizational design -- Managing transformational change -- Building organizational agility and resilience -- Building the context for employee engagement -- Developing effective leadership

Organization development is key to ensuring that organizations and their people are able to adapt to and engage in ongoing change in today's fast-paced, lean and competitive world.