Principles of operations management /
Jay H. Heizer and Barry Render
- Fourth edition
- Singapore : Prentice Hall, c2001
- xxxi, 116 pages : illustrations ; 24 cm
Includes index.
Introduction to operations management -- Operation and productivity -- Operations strategy for competitive advantage -- Operations in a global environment -- Forecasting -- Designing operations -- Design of goods and services -- Managing quality -- Process strategy and capacity planning -- Location strategies -- Layout strategies -- Human resources and job design -- Managing operations -- Supply-chain management -- Inventory management -- Aggregate planning -- Material requirements planning -- Short-term scheduling -- Project management -- Maintenance and reliability
In this book, we present a state-of-the-art view of the activities of the operations function.