Operations and supply management /
F. Robert Jacobs, Richard B. Chase and Nicholas J. Aquilano.
- Twelfth Edition.
- Boston : McGraw-Hill Irwin, c2009.
- xix, 776 pages : illustrations ; 26 cm.
Includes index.
Part I. Strategy. 1. Introduction to the field -- 2. Operations and supply strategy. 2A. Linear programming using the excel solver -- 3. Project management -- 4. Product and service design -- Part II. Processes. 5. Process capacity management.5A. Learning curves -- 6. Process analysis. 6A. Job design and work measurement. 7. Manufacturing processes. 7A. Facility layout -- 8. Service processes. 8A. Waiting line analysis -- 9. Six-sigma quality. 9A. Process capability and SPC -- Part III. Supply Chain Design. 10. supply chain strategy -- 11. Logistics and facility location -- 12. Lean manufacturing -- 13. Operations consulting and reengineering -- Part IV. Planning and controlling the supply chain. 14. Enterprise resource planning systems -- 15. Demand management and forecasting -- 16. Aggregate sales and operations planning -- 17. Inventory control -- 18. Material requirements planning -- Part V. Scheduling. 19. Scheduling -- 19A. Simulations -- 20. Constraint management -- SUPPLEMENTS. A. Financial analysis -- B. Operations technology.