TY - BOOK AU - Mosley, Donald Jr. C. AU - Mosley, Donald Sr. C. AU - Pietri, Paul H. TI - Supervisory management : the art of inspiring, empowering, and developing people / SN - 9780538737074 AV - GC HF 5549 .M67 2011 PY - 2011/// CY - Mason, Ohio PB - South-Western, Cengage Learning KW - PERSONNEL DIRECTION KW - PERSONNEL SUPERVISION KW - PERSONNEL MANAGEMENT KW - SUPERVISION OF EMPLOYEES N1 - Includes index; PART 1 Overview -- PART 2 Planning and Organizing -- PART 3 Leading -- PART 4 Skill Development -- PART 5 Controlling -- PART 6 Managing Human Resources and Diversity ER -