Christensen, Chris The Certified quality process analyst handbook / Chris Christensen, Kathleen M. Betz and Marilyn S. Stein. - Milwaukee, Wisconsin : ASQ Quality Press, c2014. - xx, 404 pages : illustrations ; 26 cm. Includes glossary and references. ISBN: 9780873898652 Subjects--Topical Terms: QUALITY CONTROL -- HANDBOOKS, MANUALS, ETC. LC Class. No.: TS 156 .C47 2014