TY - BOOK AU - Lussier, Robert N. TI - Human relations in organizations : : applications and skill building SN - 9780078029202 AV - HD 58.7 .L87 2013 PY - 2013/// CY - New York PB - McGraw-Hill KW - ORGANIZATIONAL BEHAVIOR KW - PERSONNEL MANAGEMENT KW - INTERPERSONAL RELATIONS N1 - Includes index ; Intrapersonal skills : behavior, human relations, and performance begin with you -- Interpersonal skills : the foundation of human relations -- Leadership skills : influencing others -- Leadership skills : team and organizational behavior, human relations, and performance ER -