Evans, James R. <br/><br/>
An introduction to six sigma and process improvement / 
James R. Evans and William M. Lindsay 
 - Second edition 
 - Australia :  Cengage Learning Asia Pte Ltd,  c2015 
 - xiii, 350 pages :  illustrations ;  23 cm 
<br/><br/>Includes index. 
<br/><br/>Principles of six sigma -- Six sigma DMAIC methodology -- Additional topics om six sigma 
<br/><br/> Six sigma represents an effective and validated approach in manufacturing and service organizations to improve products, services, and processes. 
<br/><br/><label>ISBN: </label>9781133604587 
<br/><br/><label>Subjects--Topical Terms: </label><br/>PROCESS CONTROL
<br/><br/><label>LC Class. No.: </label>TS 156.8 .E945 2015