An introduction to six sigma and process improvement /
James R. Evans and William M. Lindsay
- Second edition
- Australia : Cengage Learning Asia Pte Ltd, c2015
- xiii, 350 pages : illustrations ; 23 cm
Includes index.
Principles of six sigma -- Six sigma DMAIC methodology -- Additional topics om six sigma
Six sigma represents an effective and validated approach in manufacturing and service organizations to improve products, services, and processes.