TY  - BOOK
AU  - Evans, James R.
AU  - Lindsay, William M.
TI  - An introduction to six sigma and process improvement
SN  - 9781133604587
AV  - TS 156.8 .E945 2015 
PY  - 2015///
CY  - Australia
PB  - Cengage Learning Asia Pte Ltd
KW  - PROCESS CONTROL
N1  - Includes index; Principles of six sigma -- Six sigma DMAIC methodology -- Additional topics om six sigma
N2  - Six sigma represents an effective and validated approach in manufacturing and service organizations to improve products, services, and processes
ER  -