TY - BOOK AU - Rosenthal, Irving AU - Rudman, Harry W. TI - Business letter writing made simple AV - HF 5721 .R81 1955 PY - 1955/// CY - Mandaluyong City PB - National Book Store, Inc. KW - BUSINESS LETTERS N1 - Chapter One: Business letter writing today and yesterday 17 -- Chapter Two: Appearance and structure of the business letter 22 -- Chapter Three: The Sales letter 38 -- Chapter Four: Direct-mail sales letters 52 -- Chapter Five: Credit letters 78 -- Chapter Six: Collection letters 90 -- Chapter Seven: Employment letters 108 -- Chapter Eight: Complaints and adjustments 120 -- Chapter Nine: Miscellaneous letters 133 -- Chapter Ten: Post cards and telegrams 151 N2 - This book has been prepared to provide reliable and authoritative guidance in all matters relating to business letter writing ER -