TY  - BOOK
AU  - Kaufman, Tammie
AU  - Lashley, Conrad
AU  - Schreier, Lisa Ann
TI  - Timeshare managament: The key issues for hospitality managers / 
SN  - 9780750685993
AV  - TX 911.3.M27 .K38 2009 
PY  - 2009///
CY  - Amsterdam
PB  - Elsevier
KW  - HOSPITALITY INDUSTRY -- MANAGEMENT
KW  - TIMESHARING (REAL ESTATE)
KW  - RESORTS (MANAGEMENT)
N1  - Includes bibliographical references and index; 	Vacation ownership resort development: an overview --
The vacation owner --
The community --
Marketing vacation ownership resorts --
The 12-step sales process: part 1 --
The 12-step sales process: part 2 --
Points vs. weeks --
The role of exchange company --
Financing in the timeshare industry --
Managing service quality in timeshare operations --
Human resources in timeshare operations --
Condominium hotels --
Vacation ownership expansion
N2  - 	
"Timeshare Management: The Key issues for hospitality managers provides the vital information for understanding the key issues surrounding the subject, including financing, marketing, sales and human resource issues as well as providing the background information, such as explanation of the growth, the components to timeshare management and an overview of opportunities in timeshare management." "Timeshare Management: The key issues for hospitality managers is the essential book for anyone interested in the key issues of the growing timeshare business both students and professionals."
ER  -