TY  - BOOK
AU  - Melan, Eugene H.
TI  - Process management: methods for improving products and service 
SN  - 70413398
AV  - TS 156 .M45 1992 
PY  - 1992///
CY  - New York
PB  - McGraw Hill Education
KW  - PRODUCTION MANAGEMENT -- QUALITY CONTROL
N1  - Includes index
ER  -