Walker, John R.

Introducing hospitality / John R. Walker - Sixth Edition - England : Pearson, c2014. - ii, 590 pages : illustrations ; 27 cm.

Includes index.

Ch. 1 Introducing hospitality --
Ch. 2 The hotel business --
Ch. 3 Food and beverage operations --
Ch. 4 Beverages --
Ch. 5 The restaurant business --
Ch. 6 Restaurant operations --
Ch. 7 Rooms division operations --
Ch. 8 Managed services --
Ch. 9 Recreation, attraction, and clubs --
Ch. 10 Gaming entertainment --
Ch. 11 Meetings, conventions, and expositions --
Ch. 12 Special events --
Ch. 13 Leadership and management --
Ch. 14 Tourism


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HOSPITALITY INDUSTRY -- MANAGEMENT

TX 911.3.M27 .W35 2014